Transforming returns from a bottleneck to a growth accelerator

Returns lead to low-profit margins, affect conversion rates and customer satisfaction. But they bring great opportunities if treated well. The first step of tackling returns is understanding consumer demands.

Check it out a sneak peak below!

Download your free returns guide

Sneak Peak

What's inside?

Building a customer-friendly return process is not rocket science. All you need to do is reconsider your strategy and start handling it smartly. In this guide, you’ll find valuable insights into consumer demands and proven strategies to convert returns into driving revenue opportunities.


Upgrade your online store by turning these and many more insights into your competitive advantage:

Online retailers receive 2X the amount of returns as physical stores
83% of European consumers regularly check the return policy before purchasing
48% of consumers say they wouldn’t order from a webshop if they had to contact them themselves to arrange the return.
86% of European online consumers have a clear preference when it comes to returning a package
returns 3

More than 23,000 businesses already love Sendcloud’s insights

See Europe's #1 shipping automation platform in action

Save time on every parcel, reduce shipping costs, and access 100+ carriers, 50+ integrations, and countless more options with our APIs.

Sign up for free
Ex_By Nouck - Sendcloud - Promo - 038 - Edit mirrored
© 2023 Sendcloud | Terms and conditions | Privacy & GDPR Policy | GDPR Terms of Processing

| Chamber of commerce: 66572959

| VAT number: NL856613897B01